topic Re: Cancel and reinstate in Sky Stream

Whole Home Black Friday Offer

Rookey007 — Fri, 08 Nov 2024 11:29:39 GMT

It shocking when sky can brin these prices down and current customers cant take advantage of the savings. £6.50 a month instead of £13 is a big saving.

Re: Whole Home Black Friday Offer

Jporch316 — Fri, 08 Nov 2024 14:18:17 GMT

@Rookey007 wrote:
It shocking when sky can brin these prices down and current customers cant take advantage of the savings. £6.50 a month instead of £13 is a big saving.

This is not limited to just sky. Nearly all company's in all sectors prioritise deals for new customers over existing customers

Re: Whole Home Black Friday Offer

Stottie — Sat, 09 Nov 2024 10:07:31 GMT

It is available to existing Sky customers who don't already have Whole Home as well.

Re: Whole Home Black Friday Offer

TimmyBGood — Sat, 09 Nov 2024 10:33:07 GMT

@Rookey007 wrote:

£6.50 a month instead of £13 is a big saving.

And a consequent drop in revenue for the company. Promotional pricing is generally intended to increase profits, not reduce them.

Re: Whole Home Black Friday Offer

Rookey007 — Sat, 09 Nov 2024 10:34:26 GMT

So we could cancel the rolling contact and sign up again for the new price ?

Re: Whole Home Black Friday Offer

lettice — Sat, 09 Nov 2024 10:59:26 GMT

@Rookey007 wrote:

So we could cancel the rolling contact and sign up again for the new price ?

Why not try.

In the MySky app or online Mysky account you can 'remove Whole Home' under Your products >Manage home setup

But, you may have to wait until the current contracted month ends, before getting the chance to get a new deal.

Re: Whole Home Black Friday Offer

Richard+Bond — Sat, 09 Nov 2024 11:54:08 GMT

I only see it "offered" for £12?

Re: Whole Home Black Friday Offer

Stottie — Sat, 09 Nov 2024 18:56:10 GMT

Not sure, but I've just signed up (existing customer) for £6.50 per month for 24 months. Really happy.

Cancel and reinstate

Rookey007 — Sun, 10 Nov 2024 14:39:25 GMT

Has anyone here experienced cancelling a services on sky stream that on a 30 days rolling and been able to reinstate it soon after with a a Black Friday offer?

Re: Cancel and reinstate

martswain — Sun, 10 Nov 2024 15:18:13 GMT

If you don't own the puck you'll have to serve your notice and send the puck back to Sky.

I own my puck and have dipped in and out 3 times, the first two resumptions were at full price, nothing offered for a rolling contract but the last time (4 months ago) I was offered a discount on the basic subscription and Sky Sports on a 30 day rolling contract which was a pleasant surprise.

Re: Cancel and reinstate

Rookey007 — Sun, 10 Nov 2024 15:29:20 GMT

That going to be a faff cancel it send them back and resubcribe and get news one lol

Re: Cancel and reinstate

GD1 — Sun, 10 Nov 2024 16:30:15 GMT

@Rookey007 You raised this question yesterday as well.

Re: Cancel and reinstate

Rookey007 — Sun, 10 Nov 2024 16:36:01 GMT

But didn't get the answer 🤣🤣

Re: Whole Home Black Friday Offer

GD1 — Sun, 10 Nov 2024 16:40:59 GMT

@Rookey007 Did you not try the advice in this reply

@lettice wrote:

@Rookey007 wrote:

So we could cancel the rolling contact and sign up again for the new price ?

Why not try.

In the MySky app or online Mysky account you can 'remove Whole Home' under Your products >Manage home setup

But, you may have to wait until the current contracted month ends, before getting the chance to get a new deal.

Re: Whole Home Black Friday Offer

CoffeeDrinker — Sun, 10 Nov 2024 16:53:53 GMT

Not quite the same but we cancelled our Sky Cinema 31 day rolling contract last month so we could switch to a 24 month contract this month. We kept the basic Sky Entertainment & Netflix pack running. Switching to a. 24 month contract this morning saved us quite a bit (£65 month to £53) for Sky Entertainment & Netflix, Sky Cinema (inc Paramount+), UHD & Atmos and Whole Home.

Re: Whole Home Black Friday Offer

Rookey007 — Sun, 10 Nov 2024 16:57:02 GMT

When you cancelled it last month was there a option to add it soon after or you had to Wait ro the next billing month for it to appear again ?

Re: Whole Home Black Friday Offer

CoffeeDrinker — Sun, 10 Nov 2024 17:09:46 GMT

Had to wait for the 31 day period to expire before the option to resubscribe was offered on MySky this morning. In the meanwhile MySky showed that I was still subscribed together with the period end date. No option to resubscribe was offered until the subscription period completely ran out.

If I were to have cancelled today, I wouldn't expect to be offered the chance to resubscribe until this time next month.

All this was on MySky on my iPad. Might be worth calling to see if anything can be offered.

Re: Whole Home Black Friday Offer

Rookey007 — Sun, 10 Nov 2024 17:12:44 GMT

Thank you appreciate your help and information

Re: Whole Home Black Friday Offer

Mister_Dalek — Sun, 10 Nov 2024 17:31:15 GMT

@Rookey007

If you cancel there's a good chance you'll eventually get offered a deal that's better than the current Black Friday offer.

About 3 months after I cancelled I was emailed an offer to return which was £15.50pm for Sky Stream + Netflix for 12 months on a 31 day rolling contract. The current Black Friday offer for the same is £22pm on the 31day rolling contract for 24 months or £19pm on the 24 month contract.

Re: Whole Home Black Friday Offer

Rookey007 — Sun, 10 Nov 2024 17:33:02 GMT

The problem is you have to send puck back I've paid for 2 as got 4 altogether