Buffering on Sky Stream

Lindzay — Wed, 06 Nov 2024 22:32:17 GMT

Sky Stream has become slow to respond and has started buffering. Anyone else having the same issues?

Re: Buffering on Sky Stream

lettice — Thu, 07 Nov 2024 05:45:05 GMT

Firstly, would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Make sure that your local network is still supplying a good speed to your Puck.

Sky recommended minimum broadband speed of 25Mbps.
Or 30Mbps if you add an extra Sky Stream puck or to watch in UHD

To check, do a network speed test on each of your Pucks.
Launch Netflix on your pucks (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.
Choose Check Network.
Would suggest running the test a few times, say a few minutes between tests.

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Buffering on Sky Stream

Re: Buffering on Sky Stream