topic Re: Switching back to Sky Q from Stream in Sky Stream

Switching back to Sky Q from Stream

GD15 — Wed, 06 Nov 2024 18:08:36 GMT

I've been with sky stream/ Glass for 2 years now. Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform. The recording/ playlist issue with the glass is just to problematic. The wife is constantly complaining about it. Rang sky today and it's no problem to switch back to Q platform on glass TV they say, however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated. Thanks

Re: Switching back to Sky Q from Stream

Mister_Dalek — Wed, 06 Nov 2024 18:20:26 GMT

@GD15 wrote:
I've been with sky stream/ Glass for 2 years now. Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform. The recording/ playlist issue with the glass is just to problematic. The wife is constantly complaining about it. Rang sky today and it's no problem to switch back to Q platform on glass TV they say, however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated. Thanks

What you were told is correct. It's the only way Sky's systems allow the switch to Q from Stream to take effect.

They won't let you have both Q & Stream at the same time but you can't order Q until Stream is deactivated.

If you still have the Sky Q cabling in place from when you had Q before can they not just courier you a new box to install yourself?

Re: Switching back to Sky Q from Stream

Jporch316 — Wed, 06 Nov 2024 18:21:07 GMT

@GD15 wrote:
I've been with sky stream/ Glass for 2 years now. Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform. The recording/ playlist issue with the glass is just to problematic. The wife is constantly complaining about it. Rang sky today and it's no problem to switch back to Q platform on glass TV they say, however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated. Thanks

The hdmi ports and apps on the tv should still work without a subscription

if you have an external aerial you could plug that in to the glass and watch free to view channels (you would need to cut the internet connection to glass for this to activate )

you could also add a firestick or other streaming device in the interim

Re: Switching back to Sky Q from Stream

Exiled-in-HH — Wed, 06 Nov 2024 18:22:21 GMT

If you need temporary access to Sky content you could subscribe to NOWTV🤔

You can cancel renewal with 7 days notice one month at a time😉

Re: Switching back to Sky Q from Stream

GD15 — Wed, 06 Nov 2024 18:59:29 GMT

Yep cabling still in place, thanks for tip 👍

Re: Switching back to Sky Q from Stream

Jporch316 — Wed, 06 Nov 2024 19:06:23 GMT

@GD15 wrote:
Yep cabling still in place, thanks for tip 👍

Depending on what you have agreed with sky then your sky go app may also work

Re: Switching back to Sky Q from Stream

Anonymous — Wed, 06 Nov 2024 19:54:20 GMT

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

Re: Switching back to Sky Q from Stream

Jporch316 — Wed, 06 Nov 2024 20:12:52 GMT

@Anonymous wrote:
@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

😂 makes a change from all the Apple posts ......

Re: Switching back to Sky Q from Stream

Exiled-in-HH — Wed, 06 Nov 2024 20:18:46 GMT

@Anonymous wrote:
@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

A bit of extra revenue for Sky😂🤣😂 from a good Sky service😉

Re: Switching back to Sky Q from Stream

Exiled-in-HH — Wed, 06 Nov 2024 20:24:31 GMT

@Jporch316 wrote:
@Anonymous wrote:
@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄
😂makes a change from all the Apple posts ......

I only agree with what others post or highlight the difference between Apple TV and Apple TV+😉

Re: Switching back to Sky Q from Stream

MrKieranb — Thu, 07 Nov 2024 17:41:54 GMT

Good luck I've just switched from Stream back to Sky Q they had to cancel Stream With immediate effect and I had to return and wait a few weeks for a engineer but it is possible I'm now running on Sky Q happy days!

Re: Switching back to Sky Q from Stream

MrKieranb — Thu, 07 Nov 2024 18:15:37 GMT

They give you Sky Go Full package via Xbox and playstation and mobile devices tablets till the Sky Q gets installed as recently I've switched also and they gave me Sky Go till install happened so I could watch via my gaming console