topic Re: Charged after contract cancellation in Sky Stream

Charged after contract cancellation

Teddy770727 — Wed, 06 Nov 2024 18:07:07 GMT

I have cancelled the conract in 2 days after contract made but still be charged for Streaming TV

Re: Charged after contract cancellation

Jporch316 — Wed, 06 Nov 2024 18:18:47 GMT

Presumably you will need to pay for at least the 30 day notice / cancellation period ..... the device should continue working until that period ends

Re: Charged after contract cancellation

Teddy770727 — Wed, 06 Nov 2024 18:26:23 GMT

Thank you for your advise.. Actually I have already made 1st payment by mistake (due to direct debit) but contitinously being charged and bill never says it is charge for cancellation period... Do you know how to connect to operator ? Tried to connect but cannot find the suitable way to reach thier operatior.

Re: Charged after contract cancellation

Jporch316 — Wed, 06 Nov 2024 18:28:51 GMT

You need to call customer service number and ignore any prompt for adding your mobile number .....