https://helpforum.sky.com/t5/Sky-Stream/Old-remote-broken-so-can-t-unpair-it-how-set-up-new-one/m-p/4807540#M37400 <P>Puppy chewed the remote and it's completely knackered....can't seem to set up the new one without instructions telling me to unpair the broken one! Anyone have any suggestions please? Thanks <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span>&nbsp;</P> Sun, 03 Nov 2024 20:41:34 GMT MrsNozzie 2024-11-03T20:41:34Z https://helpforum.sky.com/t5/Sky-Stream/Old-remote-broken-so-can-t-unpair-it-how-set-up-new-one/m-p/4807540#M37400 <P>Puppy chewed the remote and it's completely knackered....can't seem to set up the new one without instructions telling me to unpair the broken one! Anyone have any suggestions please? Thanks <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span>&nbsp;</P> Sun, 03 Nov 2024 20:41:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Old-remote-broken-so-can-t-unpair-it-how-set-up-new-one/m-p/4807540#M37400 MrsNozzie 2024-11-03T20:41:34Z https://helpforum.sky.com/t5/Sky-Stream/Old-remote-broken-so-can-t-unpair-it-how-set-up-new-one/m-p/4807684#M37424 <P>You do not need to unpair the old remote.</P> <P>&nbsp;</P> <P>Follow the instructions in this help article to pair your new remote control, from step2;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-remote/articles/remote-control-help-sky-glass?irct=help-service-checker-remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-remote/articles/remote-control-help-sky-glass?irct=help-service-checker-remote-control-help-sky-glass</A></P> Mon, 04 Nov 2024 05:54:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Old-remote-broken-so-can-t-unpair-it-how-set-up-new-one/m-p/4807684#M37424 lettice 2024-11-04T05:54:53Z