https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806045#M37255 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235345">@Kimolumtree</a>&nbsp;&nbsp;Have you tried unplugging from the power socket and plug back in?</P> Sat, 02 Nov 2024 10:37:38 GMT GD1 2024-11-02T10:37:38Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806036#M37254 <P>Sky stream puck has stopped working wont switch on with remote.&nbsp;</P> Sat, 02 Nov 2024 10:29:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806036#M37254 Kimolumtree 2024-11-02T10:29:00Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806045#M37255 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235345">@Kimolumtree</a>&nbsp;&nbsp;Have you tried unplugging from the power socket and plug back in?</P> Sat, 02 Nov 2024 10:37:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806045#M37255 GD1 2024-11-02T10:37:38Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806057#M37256 <P>Yea tried that even replaced battries in remote incase was that</P> Sat, 02 Nov 2024 10:44:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806057#M37256 Kimolumtree 2024-11-02T10:44:04Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806147#M37260 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235345">@Kimolumtree</a>&nbsp;wrote:<BR /><P>Yea tried that even replaced battries in remote incase was that</P><HR /></BLOCKQUOTE><P>How long did you leave the puck unplugged for? Its usually best to leave it for several minutes as you need to ensure the power has drained from the device for it to properly reboot.</P> Sat, 02 Nov 2024 12:02:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working/m-p/4806147#M37260 MarkGoldsmith 2024-11-02T12:02:32Z