topic Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142 in Sky Stream

Unable to connect to Netflix Code: tvq-st-105, tv-st-142

TX — Wed, 30 Oct 2024 19:36:11 GMT

For the past 2 days I cannot access Netflix. It shows codes: tvq-st-105 and 142. I have a stream box. Nothing happens in settings if I press 0.0.1 enter. Thanks for your help

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

GD1 — Wed, 30 Oct 2024 19:41:57 GMT

@TX Theee is no engineer menu on 0,0,1 on Stream.

You should be able to go to the settings menu --> System management --> Resets & Updates --> refresh apps.

It can take up to 24 hours for the apps to refresh.

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

Dazzasky — Thu, 31 Oct 2024 08:37:33 GMT

@TX wrote:
For the past 2 days I cannot access Netflix. It shows codes: tvq-st-105 and 142. I have a stream box. Nothing happens in settings if I press 0.0.1 enter. Thanks for your help

This is Netflix advice for this fault code

https://help.netflix.com/en/node/100574#:~:text=This%20error%20happens%20when%20data,the%20steps%20for%20your%20device.&text=You%20can%20test%20your%20device's,that%20connects%20to%20the%20internet.

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

TX — Thu, 31 Oct 2024 20:11:30 GMT

Thanks for your help. Unfortunately, it didn't work. Kind regards TX

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

TX — Thu, 31 Oct 2024 20:13:19 GMT

Netflix, I have followed the instructions to te-set with my stream box - it didn't work!

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

Jporch316 — Thu, 31 Oct 2024 23:38:12 GMT

@TX

I have escalated your post to the online sky community support team.... lookout for an invitation to chat

Re: Unable to connect to Netflix Code: tvq-st-105, tv-st-142

Tom-W19 — Fri, 01 Nov 2024 11:47:54 GMT

Thanks for escalating. We've sent an invite to @TX.