topic My home address is wrong and needs editing in Sky Stream

My home address is wrong and needs editing

Mozzer1 — Fri, 25 Oct 2024 18:39:28 GMT

My home address on your system is slightly wrong and is missing my village name

Re: My home address is wrong and needs editing

GD1 — Fri, 25 Oct 2024 18:43:43 GMT

@Mozzer1 You'll need to cal Sky as this is a customer helps customer community.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: My home address is wrong and needs editing

SKY1992bf — Fri, 25 Oct 2024 18:44:33 GMT

@Mozzer1 We're a customer helps customer forum not sky support

you need to call sky directly to get the address updated

Re: My home address is wrong and needs editing

Mozzer1 — Fri, 25 Oct 2024 19:04:30 GMT

Thanks for the brilliant advice!