https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4796959#M36752 <P>Hi im trying to connenct sky stream puck to sky braodband, the broadband has connected but its saying it cannot connect to internet, iv run tests and the wifi is good any help would be appreciated !</P> Fri, 25 Oct 2024 10:10:08 GMT John257 2024-10-25T10:10:08Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4796959#M36752 <P>Hi im trying to connenct sky stream puck to sky braodband, the broadband has connected but its saying it cannot connect to internet, iv run tests and the wifi is good any help would be appreciated !</P> Fri, 25 Oct 2024 10:10:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4796959#M36752 John257 2024-10-25T10:10:08Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4797198#M36755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226825">@John257</a>&nbsp; Did you try resetting your router and puck by turning them both off at the mains for a few minutes.When powering back on do the router first once it has reset turn on your puck&nbsp;</P> Fri, 25 Oct 2024 13:38:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4797198#M36755 Deedee36 2024-10-25T13:38:18Z