topic Re: Replacing batteries in stream remote on a weekly basis in Sky Stream

Replacing batteries in stream remote on a weekly basis

Paulb361 — Tue, 09 Jan 2024 22:50:36 GMT

For the last 3 months I am having to replace the batteries in my stream remote weekly, downstairs isn't too bad, maybe monthly, but upstairs is weekly, that's not right surely

Re: Replacing batteries in stream remote on a weekly basis

Fothergill1 — Tue, 09 Jan 2024 22:59:44 GMT

@Paulb361 This is a fairly common problem. I had the same thing but in my case they lasted about 3 weeks so I was a little better off than you are. I contacted Sky and they sent me a replacement remote which has resolved the issue.

You can request a replacement at the following link: Streaming TV replacement remote

If you have one available you can also use a Sky Q remote. I use one as a spare.

Re: Replacing batteries in stream remote on a weekly basis

Exiled-in-HH — Wed, 10 Jan 2024 11:14:19 GMT

Sky Q remotes should've been returned to Sky🤔

Re: Replacing batteries in stream remote on a weekly basis

Fothergill1 — Wed, 10 Jan 2024 16:50:01 GMT

@Exiled-in-HH Only one needs to be returned. I had 2 so that both my wife and I had a remote (obviously one on buetooth and the other on IR). It was purchased on Amazon about 5 years ago and unlike the Glass/Stream remotes it still works perfectly.