topic Re: Channel changing in Sky Stream

Channel changing

Rookey007 — Tue, 22 Oct 2024 12:23:42 GMT

Not sure if it me but i just seem notice when we change channel it takes about 2-5 seconds to change over when i think on sky q it was pretty instant?

Re: Channel changing

Mister_Dalek — Tue, 22 Oct 2024 13:20:53 GMT

@Rookey007 wrote:
Not sure if it me but i just seem notice when we change channel it takes about 2-5 seconds to change over when i think on sky q it was pretty instant?

It shouldn't really take that long. A couple of seconds at most is the standard time it should take.

Have you rebooted your puck recently? Is your broadband speed sufficient and stable enough?

Re: Channel changing

Rookey007 — Tue, 22 Oct 2024 14:26:10 GMT

But is it slower than Sky q? My speed is brilliant puck is hard wire to my Sky Router I just moved to sky broadband yesterday was with plus net before

Re: Channel changing

Mister_Dalek — Tue, 22 Oct 2024 15:17:10 GMT

@Rookey007 wrote:
But is it slower than Sky q? My speed is brilliant puck is hard wire to my Sky Router I just moved to sky broadband yesterday was with plus net before

Yes, it's fractionally slower than Sky Q.

Re: Channel changing

Rookey007 — Tue, 22 Oct 2024 15:36:06 GMT

But in theory it should be about 2 seconds

Re: Channel changing

Mister_Dalek — Tue, 22 Oct 2024 16:08:58 GMT

@Rookey007 wrote:
But in theory it should be about 2 seconds

Yes. If it's taking significantly longer then you need to give the puck a reboot, check your network connection and run a network check from the get help menu on the Netflix app. This will tell you the actual broadband speed being received by the puck.

Re: Channel changing

TimmyBGood — Tue, 22 Oct 2024 18:08:23 GMT

@Rookey007

For Stream to 'change channel' it has to request, receive, buffer and output video from a new data source.

Q already has all possible live channel content falling simultaneously on the dish, and so switching can be almost instantaneous.