https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793994#M36549 <P>But will I have to reset them all again with q code/password etc?</P><P>As it took ages on initial setup</P> Tue, 22 Oct 2024 14:31:56 GMT mtl35 2024-10-22T14:31:56Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793918#M36539 <P>Why does my sky stream tell me to Upgrade to watch?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104838iC594835847BE30A0/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><UL><LI> </LI></UL> Tue, 22 Oct 2024 13:36:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793918#M36539 mtl35 2024-10-22T13:36:15Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793925#M36541 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224100">@mtl35</a>&nbsp;</P><P>Have you tried rebooting the puck? That often fixes glitches like this.&nbsp;</P> Tue, 22 Oct 2024 13:39:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793925#M36541 Mister_Dalek 2024-10-22T13:39:18Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793930#M36542 <P>Only received and installed a week ago, will I lose all apps that I've installed if I reboot the puck? I was unsure whether it was not in my package or something like that. I'm just watching "shed and buried" and some play whilst others come up with this message&nbsp;</P> Tue, 22 Oct 2024 13:44:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793930#M36542 mtl35 2024-10-22T13:44:00Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793956#M36544 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224100">@mtl35</a>&nbsp;wrote:<BR /><P>Only received and installed a week ago, will I lose all apps that I've installed if I reboot the puck? I was unsure whether it was not in my package or something like that. I'm just watching "shed and buried" and some play whilst others come up with this message&nbsp;</P><HR /></BLOCKQUOTE><P>You can't install apps on the puck - Sky control which apps you get access to as they are all hosted on Sky's servers.&nbsp;</P><P>Rebooting the puck will not lose you access to any of them, in fact, regular rebooting often helps maintain a smooth running service.&nbsp;</P> Tue, 22 Oct 2024 14:05:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793956#M36544 Mister_Dalek 2024-10-22T14:05:43Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793994#M36549 <P>But will I have to reset them all again with q code/password etc?</P><P>As it took ages on initial setup</P> Tue, 22 Oct 2024 14:31:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4793994#M36549 mtl35 2024-10-22T14:31:56Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4794073#M36551 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224100">@mtl35</a>&nbsp;wrote:<BR /><P>But will I have to reset them all again with q code/password etc?</P><P>As it took ages on initial setup</P><HR /></BLOCKQUOTE><P>A reboot doesn't restore the puck to factory settings, it just clears the cache and re-engages the connection to Sky's servers. You won't have to input usernames and passwords again.</P> Tue, 22 Oct 2024 15:16:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4794073#M36551 Mister_Dalek 2024-10-22T15:16:15Z https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4794364#M36568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224100">@mtl35</a>&nbsp;</P><P>Simply pull the plug for a few minutes then plug back in&nbsp;</P><P>&nbsp;</P><P>as&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112835">@Mister_Dalek</a>&nbsp; says you won't lose any data&nbsp;</P> Tue, 22 Oct 2024 18:53:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Why-does-my-sky-stream-tell-me-to-Upgrade-to-watch/m-p/4794364#M36568 Jporch316 2024-10-22T18:53:42Z