https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791890#M36350 When watching a programme live it's says please wait while we load your program. Then the screen goes black and then back to main screen. This keeps happening on different programmes Sun, 20 Oct 2024 13:30:05 GMT Tim1987 2024-10-20T13:30:05Z https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791890#M36350 When watching a programme live it's says please wait while we load your program. Then the screen goes black and then back to main screen. This keeps happening on different programmes Sun, 20 Oct 2024 13:30:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791890#M36350 Tim1987 2024-10-20T13:30:05Z https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791891#M36351 <P>That doesn't sound like a Sky+ issue. Which Sky TV system do you have = Sky Q? Sky Stream? Sky Glass?</P> Sun, 20 Oct 2024 13:32:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791891#M36351 Mark39 2024-10-20T13:32:26Z https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791895#M36352 <P>Sky stream, can't be an Internet issue as my son was on PlayStation and that's fine.</P> Sun, 20 Oct 2024 13:35:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791895#M36352 Tim1987 2024-10-20T13:35:16Z https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791904#M36353 <P>Sky stream&nbsp;</P> Sun, 20 Oct 2024 13:46:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791904#M36353 Tim1987 2024-10-20T13:46:42Z https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791926#M36354 <P>I see this from time to time. First thing to try is a restart, either by turning off the Puck at the plug for a couple of minutes, or by the option in the Resets menu.&nbsp;&nbsp;</P> Sun, 20 Oct 2024 14:00:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Issue-with-sky-live/m-p/4791926#M36354 Mark39 2024-10-20T14:00:46Z