topic Re: No subtitles on UHD versions of Sky films? in Sky Stream

No subtitles on UHD versions of Sky films?

ards — Thu, 18 Jan 2024 23:27:15 GMT

Just watched a fairly new film (Operation Mincemeat) Sky Cinema UHD version and was surprised that no subtitles available. Afterwards checked the HD version of same film and it does have subtitles. Checked another few films and found the same - HD version has subtitles but UHD versions don't. Seems strange. Does anyone know if this is a fault or a feature? ( ...Sky Stream.)

Re: No subtitles on UHD versions of Sky films?

TimmyBGood — Fri, 19 Jan 2024 09:08:55 GMT

@ards wrote:

Does anyone know if this is a fault or a feature?

Historically that's always been the case with Sky UHD films, and it's really annoying.

Re: No subtitles on UHD versions of Sky films?

Matt+Nunns — Mon, 26 Feb 2024 20:48:47 GMT

This is insanity and pretty disgusting in 2024, still no subtitles on UHD content!! Every other provider can manage it and it's on the HD version of the same programmes, it must be a trivial task to "port" the subtitles to the uhd content!

Re: No subtitles on UHD versions of Sky films?

Danaldo7 — Tue, 16 Apr 2024 18:53:35 GMT

Is there an update on this for UHD subtitles?!

Re: No subtitles on UHD versions of Sky films?

Padam_Padam — Tue, 16 Apr 2024 22:21:18 GMT

@Danaldo7 wrote:
Is there an update on this for UHD subtitles?!

This is the best you'll get. Pathetic really.
https://www.cordbusters.co.uk/sky-adds-limited-4k-subtitles/

Re: No subtitles on UHD versions of Sky films?

Padam_Padam — Wed, 17 Apr 2024 17:10:29 GMT

UPDATE:

Sky are now saying subtitles will be available on all their UHD on demand content by the end of the summer with the arrival of Entertainment OS 1.3:

https://www.ispreview.co.uk/index.php/2024/04/sky-glass-and-sky-stream-os-v1-3-update-to-add-new-uk-features.html

Re: No subtitles on UHD versions of Sky films?

Danaldo7 — Wed, 17 Apr 2024 17:14:57 GMT

Let’s keep our fingers crossed they deliver on this! Thanks for the update, appreciated

Re: No subtitles on UHD versions of Sky films?

vanmunchen — Thu, 18 Jul 2024 18:17:58 GMT

Just noticed that subtitles are now available. Don't know when they started

Re: No subtitles on UHD versions of Sky films?

Nigelb1972 — Thu, 18 Jul 2024 19:06:52 GMT

@vanmunchen they probably started with the 1.3 OS update that's been rolling out.

Re: No subtitles on UHD versions of Sky films?

ards — Thu, 18 Jul 2024 19:08:01 GMT

Yes, I noticed that too. Not sure if all UHD programmes but not noticed anything missing so far.

Re: No subtitles on UHD versions of Sky films?

SAC101 — Fri, 18 Oct 2024 06:39:28 GMT

Tried watching Interstellar on Sky On Demand (with Sky Stream) UHD/HDR - no subtitles available

Re: No subtitles on UHD versions of Sky films?

Mister_Dalek — Fri, 18 Oct 2024 06:49:33 GMT

@SAC101 wrote:
Tried watching Interstellar on Sky On Demand (with Sky Stream) UHD/HDR - no subtitles available

It's possible that Sky just haven't updated this movie as it's a few years old. It used to be the case that no UHD/HDR movies on Sky Cinema had subtitles.
Send an email to ViewerR@sky.uk and let them know,

Re: No subtitles on UHD versions of Sky films?

SAC101 — Fri, 18 Oct 2024 06:55:16 GMT

Thanks.

I've just emailed as suggested.

Re: No subtitles on UHD versions of Sky films?

SAC101 — Sat, 19 Oct 2024 12:41:32 GMT

This is the reply received;

Subtitles on UHD for Sky Q and Glass is a brand new initiative to Sky
and we are currently working through our extensive back catalogue of
content. We hope to have subtitles available on our Sky Cinema movie
'Interstellar' in the near future.

Re: No subtitles on UHD versions of Sky films?

Mister_Dalek — Sat, 19 Oct 2024 14:15:07 GMT

@SAC101 wrote:
This is the reply received;

Subtitles on UHD for Sky Q and Glass is a brand new initiative to Sky
and we are currently working through our extensive back catalogue of
content. We hope to have subtitles available on our Sky Cinema movie
'Interstellar' in the near future.

A standard non-commital response sadly.

"brand new initiative" - it was announced 6 months ago.

"We hope to" - which means they might or might not.

"in the near future" - probably means never.

Shame. Particularly when every other streaming service have been providing subtitles on UHD content for years.

Re: No subtitles on UHD versions of Sky films?

SAC101 — Sun, 20 Oct 2024 07:47:13 GMT

I agree - I think subtitles for UHD movies was originally 'promised' for 'summer 2023' - not holding my breath