topic Re: Problems with sky stream black screen and it keeps saying technical issues. Checked the speed al in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4782359#M35617 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3733984">@SandraGail</a>&nbsp;wrote:<BR /><P>Reset sky stream, checked speed all ok. Can watch Netflix but normal tv has a black screen</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>can you check the actual speed the device is receiving ? You can do this by selecting the native Netflix app and going to settings and network check&nbsp;</P><P>&nbsp;</P><P>Sky recommend a minimum of 25mb for one device .....</P> Wed, 09 Oct 2024 12:44:40 GMT Jporch316 2024-10-09T12:44:40Z Problems with sky stream black screen and it keeps saying technical issues. Checked the speed all ok https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4781803#M35581 <P>Reset sky stream, checked speed all ok. Can watch Netflix but normal tv has a black screen</P> Tue, 08 Oct 2024 20:20:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4781803#M35581 SandraGail 2024-10-08T20:20:28Z Re: Problems with sky stream black screen and it keeps saying technical issues. Checked the speed al https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4781830#M35584 <P>Hi , we have the same problem&nbsp; &nbsp;, first it started pixelating , it then sometimes goes black , we have to press the home button then start the program again&nbsp;</P> Tue, 08 Oct 2024 20:54:51 GMT https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4781830#M35584 John19642 2024-10-08T20:54:51Z Re: Problems with sky stream black screen and it keeps saying technical issues. Checked the speed al https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4782359#M35617 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3733984">@SandraGail</a>&nbsp;wrote:<BR /><P>Reset sky stream, checked speed all ok. Can watch Netflix but normal tv has a black screen</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>can you check the actual speed the device is receiving ? You can do this by selecting the native Netflix app and going to settings and network check&nbsp;</P><P>&nbsp;</P><P>Sky recommend a minimum of 25mb for one device .....</P> Wed, 09 Oct 2024 12:44:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4782359#M35617 Jporch316 2024-10-09T12:44:40Z Re: Problems with sky stream black screen and it keeps saying technical issues. Checked the speed al https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4782404#M35618 <P>Yes checked last night , reads 44 πŸ™‹β€<span class="lia-unicode-emoji" title=":male_sign:">♂️</span>☺️</P> Wed, 09 Oct 2024 13:13:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Problems-with-sky-stream-black-screen-and-it-keeps-saying-technical-issues-Checked-the-speed-all-ok/m-p/4782404#M35618 John19642 2024-10-09T13:13:50Z