https://helpforum.sky.com/t5/Sky-Stream/No-sound/m-p/4779192#M35372 <P>For the last week or so I've loss the sound and this last for hours</P> Sat, 05 Oct 2024 21:38:21 GMT CathyD59 2024-10-05T21:38:21Z https://helpforum.sky.com/t5/Sky-Stream/No-sound/m-p/4779192#M35372 <P>For the last week or so I've loss the sound and this last for hours</P> Sat, 05 Oct 2024 21:38:21 GMT https://helpforum.sky.com/t5/Sky-Stream/No-sound/m-p/4779192#M35372 CathyD59 2024-10-05T21:38:21Z https://helpforum.sky.com/t5/Sky-Stream/No-sound/m-p/4779200#M35374 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4208285">@CathyD59</a>&nbsp; If you puck has developed a software glitch running through the restart&nbsp;procedure may resolve it. &nbsp;Go to&nbsp;&nbsp;Settings &gt; System Management &gt; Resets &amp; Updates &gt; Restart device.<SPAN class="">&nbsp; </SPAN>It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.</P><P>&nbsp;</P><P>If this doesn't help call SKy Custromer Services for some more troubleshooting.</P> Sat, 05 Oct 2024 22:25:57 GMT https://helpforum.sky.com/t5/Sky-Stream/No-sound/m-p/4779200#M35374 Fothergill1 2024-10-05T22:25:57Z