topic Re: Sky Stream pixelating in Sky Stream

Sky Stream pixelating

AngieMajor — Sat, 28 Sep 2024 10:02:35 GMT

Picture keeps pixelating and freezing.

Re: Sky Stream pixelating

Fothergill1 — Sat, 28 Sep 2024 10:56:21 GMT

Hi @AngieMajor and welcome to the forum. This issue has been ongoing for a while now and Sky are aware and are trying to find a solution.

Have a look at THIS comprehensive forum thread on the problem.

Re: Sky Stream pixelating

ljmm1967 — Wed, 02 Oct 2024 08:43:49 GMT

My sky stream was doing this all day yesterday, so much so that it lost signal on all channels and the screen went completely pixelated with tiny multicoloured pixels. I took the aerial plug out and plugged it straight into the tv and it worked perfectly.
I have the stream hardwired to our router. The router config and speeds are consistently higher than the provider (Vodafone)guarantees. I reset the sky box and all returned to normal.
I don't understand why they have an aerial socket if all channels are delivered via the internet. This is the only time it's done this since we took delivery of it.

Re: Sky Stream pixelating

Mick731 — Thu, 14 Nov 2024 17:00:14 GMT

I have sky broadband and router. The tv is connected via Ethernet. It is pixelating very all the time. I have changed the picture from auto to vivid but no difference. Please advise

Re: Sky Stream pixelating

Mister_Dalek — Thu, 14 Nov 2024 17:02:38 GMT

@Mick731 wrote:
I have sky broadband and router. The tv is connected via Ethernet. It is pixelating very all the time. I have changed the picture from auto to vivid but no difference. Please advise

There's nothing you can do except wait for Sky to fix it.