https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773745#M35103 <P>I'd be surprised if it didn't</P> Mon, 30 Sep 2024 11:30:59 GMT MarkGoldsmith 2024-09-30T11:30:59Z https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773201#M35063 <P>Hi all.</P><P>My sky puck hasn't been working for a week now.</P><P>After doing the recovery process daily to no avail, &nbsp;Sky have finally agreed to send me a replacement.</P><P>The faulty puck is being collected at the same time as the new one is delivered. My question is, will the replacement puck come with power leads and remote. I'd hate to send mine back and not have any with the new one.&nbsp;<BR /><BR /></P> Sun, 29 Sep 2024 17:57:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773201#M35063 Andrews21 2024-09-29T17:57:26Z https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773745#M35103 <P>I'd be surprised if it didn't</P> Mon, 30 Sep 2024 11:30:59 GMT https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773745#M35103 MarkGoldsmith 2024-09-30T11:30:59Z https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773777#M35105 <P>Thank you for your reply.</P><P>After waiting nearly an hour in a queue, I finally spoke to Sky who confirmed that new leads and a remote will be included.&nbsp;<BR /><BR /></P> Mon, 30 Sep 2024 12:14:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Replacement-sky-puck/m-p/4773777#M35105 Andrews21 2024-09-30T12:14:16Z