topic Re: Have activation link but not working when I go on website! in Sky Stream

Have activation link but not working when I go on website!

Tom175 — Sun, 29 Sep 2024 12:09:35 GMT

I have a activation link on my tv screen but when going to https://sky.com/activate and login I get an 'oops there's a problem' error message! I have been trying this for a week. PLEASE escalate this or I will take my service elsewhere. This has gone on for a week and it is impossible to get on the phone with sky!

shocking!

Re: Have activation link but not working when I go on website!

Mark39 — Sun, 29 Sep 2024 13:00:53 GMT

Make sure you're using the email address (in full) and password you used when you bought Sky Stream.

Re: Have activation link but not working when I go on website!

Tom175 — Sun, 29 Sep 2024 13:01:48 GMT

I have and I am still getting the 'oops' error message. It's not sky glass it's a sky puck. It didn't turn on last week so I reset it and now it's asking to activate online, when I login I get that error message

Re: Have activation link but not working when I go on website!

Bill051 — Sun, 29 Sep 2024 15:50:51 GMT

You can call on 150 from a Sky Talk Line or Sky Mobile.

That's what I did after one day of trying to activate.