https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766159#M34674 <P>I have just set up my Sky Puck which I got told came with Sky Cinema but telling me I have to upgrade. Does anyone know what's going on?</P> Tue, 24 Sep 2024 17:31:25 GMT Wg147 2024-09-24T17:31:25Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766159#M34674 <P>I have just set up my Sky Puck which I got told came with Sky Cinema but telling me I have to upgrade. Does anyone know what's going on?</P> Tue, 24 Sep 2024 17:31:25 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766159#M34674 Wg147 2024-09-24T17:31:25Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766199#M34676 <P>On the Stream box, if you go into My Sky at the bottom of the screen &gt; My Poducts &gt; Sky subscriptions, is Sky Cinema showing there? Alternately if you go into the My Dky app on your phone, &gt; TV, do you see Sky Cinema under Your Content Packs?</P> Tue, 24 Sep 2024 17:48:21 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766199#M34676 CoffeeDrinker 2024-09-24T17:48:21Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766245#M34677 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4196490">@Wg147</a>&nbsp; just to add to the excellent advice <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2379607">@CoffeeDrinker</a>&nbsp;has already provided, just as an FYI this is a customer helps customer forum and no one here has access to your account.</P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 24 Sep 2024 18:19:33 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-and-sky-cinema-upgrade/m-p/4766245#M34677 mikealanr 2024-09-24T18:19:33Z