https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762982#M34515 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4193542">@Steve5470</a>&nbsp;</P><P>&nbsp;</P><P>In order for the community to assist you will need to provide more information. Do you mean you are getting the Sky logo / white light then nothing? There was a major outage and Sky have issues advice needed to follow to resolve:&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on?area=sky-glass&amp;DCMP=ivr-skycom:ec_glass_tv" target="_blank">https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on?area=sky-glass&amp;DCMP=ivr-skycom:ec_glass_tv</A></P><P>&nbsp;</P><P>If something else, i.e you can get to the home screen but when you try and watch a channel are getting an error, you will need to post exactly what issue you are seeing with far more detail.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Sep 2024 19:05:19 GMT mikealanr 2024-09-22T19:05:19Z https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762918#M34510 <P>Keeps turning off but keeps switched on no picture</P> Sun, 22 Sep 2024 18:31:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762918#M34510 Steve5470 2024-09-22T18:31:18Z https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762982#M34515 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4193542">@Steve5470</a>&nbsp;</P><P>&nbsp;</P><P>In order for the community to assist you will need to provide more information. Do you mean you are getting the Sky logo / white light then nothing? There was a major outage and Sky have issues advice needed to follow to resolve:&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on?area=sky-glass&amp;DCMP=ivr-skycom:ec_glass_tv" target="_blank">https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on?area=sky-glass&amp;DCMP=ivr-skycom:ec_glass_tv</A></P><P>&nbsp;</P><P>If something else, i.e you can get to the home screen but when you try and watch a channel are getting an error, you will need to post exactly what issue you are seeing with far more detail.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Sep 2024 19:05:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762982#M34515 mikealanr 2024-09-22T19:05:19Z https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762994#M34517 <P>Will be sitting here watching something and will just turn off but stand by light is still on so have to turn it off and back on again to get picture and sound back on&nbsp;</P> Sun, 22 Sep 2024 19:15:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Skye-pic/m-p/4762994#M34517 Steve5470 2024-09-22T19:15:14Z