topic Re: Puck problem in Sky Stream

Puck problem

vazzer — Tue, 17 Sep 2024 08:20:50 GMT

My puck keeps needing to be switched on and off to stop buffering. Happening more and more .do I need a new one

Re: Puck problem

GD1 — Tue, 17 Sep 2024 09:53:01 GMT

@vazzer What speed is your broadband? How is your puck connected to your router?

Open the Netflix app on the puck, go to Get Help and run the connection test. What speed is being reported?

Re: Puck problem

PaulaB1 — Tue, 17 Sep 2024 19:40:03 GMT

Mines the same, driving me mad, paying for sports but won't open just goes to a blue screen then back to choose the game. Speed showing 63.66mbps.

Re: Puck problem

Exiled-in-HH — Wed, 18 Sep 2024 12:12:53 GMT

@PaulaB1 wrote:
Mines the same, driving me mad, paying for sports but won't open just goes to a blue screen then back to choose the game. Speed showing 63.66mbps.

Is your issue with Sky Sports+ additional streams?