https://helpforum.sky.com/t5/Sky-Stream/My-puck-keeps-freezing-then-turns-off/m-p/4750694#M32907 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2939398">@Ronniesmummy</a>&nbsp; &nbsp;Have you tried going into Settings and System management, and Resets &amp; Updates then select Restart. &nbsp; This can take a while and the screen will go blank for a couple of minutes. &nbsp;</P> Sat, 14 Sep 2024 18:18:27 GMT Stephen+Mourton 2024-09-14T18:18:27Z https://helpforum.sky.com/t5/Sky-Stream/My-puck-keeps-freezing-then-turns-off/m-p/4749706#M32848 <P>I can be watching something then in freezes then turns its self off.&nbsp;</P> Fri, 13 Sep 2024 16:15:34 GMT https://helpforum.sky.com/t5/Sky-Stream/My-puck-keeps-freezing-then-turns-off/m-p/4749706#M32848 Ronniesmummy 2024-09-13T16:15:34Z https://helpforum.sky.com/t5/Sky-Stream/My-puck-keeps-freezing-then-turns-off/m-p/4750694#M32907 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2939398">@Ronniesmummy</a>&nbsp; &nbsp;Have you tried going into Settings and System management, and Resets &amp; Updates then select Restart. &nbsp; This can take a while and the screen will go blank for a couple of minutes. &nbsp;</P> Sat, 14 Sep 2024 18:18:27 GMT https://helpforum.sky.com/t5/Sky-Stream/My-puck-keeps-freezing-then-turns-off/m-p/4750694#M32907 Stephen+Mourton 2024-09-14T18:18:27Z