topic Re: Short PAUSE time in Sky Stream

Short PAUSE time

briancros — Thu, 12 Sep 2024 19:44:31 GMT

Changed from Virgin recently. Virgin let the system "Pause" for over an hour.

Sky about a minute! Not good enough. Power Saving system and no user control? Not good enough.

How do we get Sky to change it?!

Re: Short PAUSE time

TimmyBGood — Thu, 12 Sep 2024 21:23:50 GMT

Pause time would be based on the on-board volatile storage, so there's almost certainly no way it can be changed on the current hardware release.

Re: Short PAUSE time

MarkGoldsmith — Fri, 13 Sep 2024 06:26:30 GMT

@briancros wrote:
Changed from Virgin recently. Virgin let the system "Pause" for over an hour.

Sky about a minute! Not good enough. Power Saving system and no user control? Not good enough.

How do we get Sky to change it?!

I actually tested this a couple of months back and the pause period was just under 30 minutes on a live channel.

However as the power saving kicks in, you have to pick up the remote after 10 mins and 20 mins in order for the pause to continue and the puck to not shut off and go into standby. If I remember correctly after I picked the remote up a second time the pause continued and just before I hit the 30 minute window and got a third message to pick up the remote the Tv channel started playing again and unpaused itself automatically.

Re: Short PAUSE time

Stephen+Mourton — Fri, 13 Sep 2024 19:41:57 GMT

@MarkGoldsmith That's all well and good, the problem is when a lot of us put it on pause it can be because we have to leave the room for longer than 10 minutes so can't touch the remote.

Re: Short PAUSE time

MarkGoldsmith — Sat, 14 Sep 2024 16:04:17 GMT

@Stephen+Mourton wrote:
@MarkGoldsmith That's all well and good, the problem is when a lot of us put it on pause it can be because we have to leave the room for longer than 10 minutes so can't touch the remote.

I agree its completely stupid, i'm just explaining how it currently operates.

Re: Short PAUSE time

Fothergill1 — Sat, 14 Sep 2024 19:01:55 GMT

@Stephen+Mourton I agree that it is very annoying, it happened to me earlier today when I went to the kitchen to make coffee and then got distracted with something else.

I was doing a little research on a Freely compatible TV for the bedroom a couple of days ago. Freely stated that it can pause most live TV for up to 15 minutes. So it is not just Sky that has the limitation.

Re: Short PAUSE time

TimmyBGood — Sun, 15 Sep 2024 11:05:01 GMT

@Fothergill1 wrote:

Freely stated that it can pause most live TV for up to 15 minutes. So it is not just Sky that has the limitation.

I wonder if that's a budgetary decision to only fit a small amount of solid state storage, perhaps, or a more fundamental rights issue.

Re: Short PAUSE time

MarkGoldsmith — Sun, 15 Sep 2024 12:01:19 GMT

@Fothergill1 wrote:
@Stephen+Mourton I agree that it is very annoying, it happened to me earlier today when I went to the kitchen to make coffee and then got distracted with something else.

I was doing a little research on a Freely compatible TV for the bedroom a couple of days ago. Freely stated that it can pause most live TV for up to 15 minutes. So it is not just Sky that has the limitation.

Thats interesting to know that Freely have a similarish limit.

Re: Short PAUSE time

Fothergill1 — Sun, 15 Sep 2024 12:26:58 GMT

@MarkGoldsmith by way of confirmation it says 15 minutes on this Freely FAQ as well as at the bottom of the page under "Legal Bits". I note you also only need 10 mbps.