topic Re: Can I use my sky puck in my touring caravan WiFi in Sky Stream

Can I use my sky puck in my touring caravan WiFi

Moyra216 — Mon, 09 Sep 2024 15:35:45 GMT

I wondered if anyone used their puck in caravan as we have WiFi in it touring caravan do we are never in same place

Re: Can I use my sky puck in my touring caravan WiFi

SKY1992bf — Mon, 09 Sep 2024 15:39:01 GMT

@Moyra216 If the caravan is not the registered address on your sky account then you can't use it as it would be in breach of your sky contract which prohibits use outside the registered location

Re: Can I use my sky puck in my touring caravan WiFi

Exiled-in-HH — Mon, 09 Sep 2024 16:44:47 GMT

@Moyra216 wrote:
I wondered if anyone used their puck in caravan as we have WiFi in it touring caravan do we are never in same place

Do you mean you use a Mobile BB service?

Which Mobile BB service do you use?

Re: Can I use my sky puck in my touring caravan WiFi

Nigelb1972 — Mon, 09 Sep 2024 20:24:29 GMT

I've ran Sky Stream off my 5G Mobile via a WiFi hotspot before and it worked fine.

Under the Stream T&C's, you're only allowed to use it at your registered address so if Sky cotton on, they could block your account and puck for a breach of those terms and conditions.

Re: Can I use my sky puck in my touring caravan WiFi

best+of+the+best — Tue, 10 Sep 2024 20:25:19 GMT

@Exiled-in-HH wrote:
@Moyra216 wrote:
I wondered if anyone used their puck in caravan as we have WiFi in it touring caravan do we are never in same place
Do you mean you use a Mobile BB service?

Which Mobile BB service do you use?

No they mean can they use a Sky Stream Puck in a touring caravan they say they are never in the same place so the answer is no.

Unless the caravan is set in concrete at their registered home address.

Sky Go would have been the appropriate reply @Exiled-in-HH

Re: Can I use my sky puck in my touring caravan WiFi

Exiled-in-HH — Wed, 11 Sep 2024 06:50:54 GMT

@best+of+the+best wrote:
@Exiled-in-HH wrote:
@Moyra216 wrote:
I wondered if anyone used their puck in caravan as we have WiFi in it touring caravan do we are never in same place
Do you mean you use a Mobile BB service?

Which Mobile BB service do you use?
No they mean can they use a Sky Stream Puck in a touring caravan they say they are never in the same place so the answer is no.
Unless the caravan is set in concrete at their registered home address.
Sky Go would have been the appropriate reply @Exiled-in-HH

How do they connect to the internet... in their caravan😉

Re: Can I use my sky puck in my touring caravan WiFi

Nigelb1972 — Wed, 11 Sep 2024 11:11:41 GMT

@Exiled-in-HH WiFi hotspot to a mobile phone 👌🏻

I do this on holiday with a Roku and I've done with Stream Puck when our internet went down for a couple of hours. Sky even gave me my data back and some more as a bonus when the internet went down. They're good lads 😁

Re: Can I use my sky puck in my touring caravan WiFi

Mister_Dalek — Wed, 11 Sep 2024 11:27:34 GMT

@Exiled-in-HH wrote:
@best+of+the+best wrote:
@Exiled-in-HH wrote:
@Moyra216 wrote:
I wondered if anyone used their puck in caravan as we have WiFi in it touring caravan do we are never in same place
Do you mean you use a Mobile BB service?

Which Mobile BB service do you use?
No they mean can they use a Sky Stream Puck in a touring caravan they say they are never in the same place so the answer is no.
Unless the caravan is set in concrete at their registered home address.
Sky Go would have been the appropriate reply @Exiled-in-HH
How do they connect to the internet... in their caravan😉

You can get fancy caravans and mobile homes these days which have 4G and 5G antennas built in, and distribute WiFi internally.

Alternatively you could get a portable Starlink kit.

Many options are available. Not as cheap or reliable as most in-home broadband, but perfectly useable when on the move.

Re: Can I use my sky puck in my touring caravan WiFi

Exiled-in-HH — Wed, 11 Sep 2024 17:37:12 GMT

@Nigelb1972 wrote:
@Exiled-in-HH WiFi hotspot to a mobile phone 👌🏻
I do this on holiday with a Roku and I've done with Stream Puck when our internet went down for a couple of hours. Sky even gave me my data back and some more as a bonus when the internet went down. They're good lads 😁

... and the question asked WAS who is the provider of the service🤔

Re: Can I use my sky puck in my touring caravan WiFi

Anonymous — Wed, 12 Mar 2025 09:44:21 GMT

Technically it might work, but I don't think it's compliant with the contract for Sky Stream which is for a single registered address. You may be better off using Sky Go or NOW.

Re: Can I use my sky puck in my touring caravan WiFi

Mark39 — Wed, 12 Mar 2025 09:53:16 GMT

@Anonymous is right. You may incur additional charges if you use your streaming Puck away from the address Sky have for you. See: https://www.sky.com/help/articles/use-of-streaming-tv-subscription-outside-your-address

Re: Can I use my sky puck in my touring caravan WiFi

SKY1992bf — Wed, 12 Mar 2025 13:08:09 GMT

@Mark39 wrote:
@Anonymous is right. You may incur additional charges if you use your streaming Puck away from the address Sky have for you. See: https://www.sky.com/help/articles/use-of-streaming-tv-subscription-outside-your-address

Note the above isn't a legal mechanism for getting around the terms and conditions it's a penalty for breaching them