Can't get discovery plus

Gail268 — Sun, 08 Sep 2024 13:01:36 GMT

Can't open discovery+

Re: Can't get discovery plus

Fothergill1 — Sun, 08 Sep 2024 13:33:28 GMT

Hi @Gail268 You don't mention it but if you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link)

https://www.sky.com/help/articles/sky-marketplace-upgrade

Whether this is the case or not you should be able to register (or re-register) as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky TV subscription. If so select Activate subscription.

Also, see the following link:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Good luck 🤞

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