topic Buzzing sound through TV when Sky Stream is on, any fix? in Sky Stream

Buzzing sound through TV when Sky Stream is on, any fix?

AlexLee — Sat, 07 Sep 2024 16:48:39 GMT

Recently bought a new TV and at first Sky Stream was working fine but now there's a slight buzz through the speakers whenever using the Puck, both the TV and my Xbox Series X are working as expected. I did recently add a 2 month trial of UHD / Dolby Atmos, any chance it could be that? It was working fine before I added that but unfortunately I am stuck with it until 5th of October.

I have tried changing the sound settings on the Puck and the TV and while it definitely helps I can still hear it slightly, it only happens when there's no other sound, any ideas? I found another post but nothing there helped me.

I should also mention I tried another HDMI cable ( the one from my Xbox ) and tried another HDMI port but no luck.

Re: Buzzing sound through TV when Sky Stream is on, any fix?

Mister_Dalek — Sat, 07 Sep 2024 17:20:39 GMT

@AlexLee

I'd ask Sky for a replacement puck. They shouldn't cause interference with your TV.

Re: Buzzing sound through TV when Sky Stream is on, any fix?

AlexLee — Sat, 07 Sep 2024 17:22:26 GMT

Yeah I'm going to give them a call Monday and inquire about a replacement, hopefully it is a puck issue, thank you!