topic Re: Waiting for the sky stream engineer since yesterday in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741828#M32430 <P>There aren't any Sky Stream installation engineers ... Sky Pucks are self install<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Thu, 05 Sep 2024 11:33:39 GMT Exiled-in-HH 2024-09-05T11:33:39Z Waiting for the sky stream engineer since yesterday https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741824#M32428 <P>I am waiting for the sky stream engineer since yesterday. My sky stream was supposed to be on yesterday but broadband engineer came to put the broadband on. But the sky engineer didn't turn up. I am still waiting.&nbsp;</P> Thu, 05 Sep 2024 11:30:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741824#M32428 sabila 2024-09-05T11:30:03Z Re: Waiting for the sky stream engineer since yesterday https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741826#M32429 <P>Sky Stream is a self install product, you do not get an engineer to set it up for you.<BR /><BR />Read the online guide, plug it in to your TV and follow the on screen instructions.</P> Thu, 05 Sep 2024 11:33:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741826#M32429 martswain 2024-09-05T11:33:01Z Re: Waiting for the sky stream engineer since yesterday https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741828#M32430 <P>There aren't any Sky Stream installation engineers ... Sky Pucks are self install<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Thu, 05 Sep 2024 11:33:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741828#M32430 Exiled-in-HH 2024-09-05T11:33:39Z Re: Waiting for the sky stream engineer since yesterday https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741846#M32432 <P>DPD will deliver the sky stream puck to the customer, the customer then needs to setup the puck themselves, much like any other streaming device.</P><P>&nbsp;</P><P>The documentation is available here :&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-stream" target="_blank">https://www.sky.com/help/articles/setting-up-sky-stream</A></P> Thu, 05 Sep 2024 11:46:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-the-sky-stream-engineer-since-yesterday/m-p/4741846#M32432 MarkGoldsmith 2024-09-05T11:46:32Z