https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738049#M32163 Recently moved from BT to sky and sky stream package. Really poor quality from day one. I'm currently 10 minutes in on Netflix trying to watch something and the 20% spinning download circle is stuck. Difficult to navigate online support and what a bad experience overall. @skysupport Sun, 01 Sep 2024 19:32:07 GMT Rob1207 2024-09-01T19:32:07Z https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738049#M32163 Recently moved from BT to sky and sky stream package. Really poor quality from day one. I'm currently 10 minutes in on Netflix trying to watch something and the 20% spinning download circle is stuck. Difficult to navigate online support and what a bad experience overall. @skysupport Sun, 01 Sep 2024 19:32:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738049#M32163 Rob1207 2024-09-01T19:32:07Z https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738090#M32164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4163948">@Rob1207</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;</P> <P>I have moved this to the Sky Stream forum for you.</P> Sun, 01 Sep 2024 20:37:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738090#M32164 caesarome 2024-09-01T20:37:37Z https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738422#M32205 <P>Whats broadband download speed do you get to your property?</P><P>What speed is the puck getting? (Open Netflix on the puck, go to Get Help -&gt; Check your network, and it will run a diagnostic)</P><P>Do you have the puck connected via Wifi or ethernet cable?</P> Mon, 02 Sep 2024 10:32:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-steam-is-poor-quality/m-p/4738422#M32205 MarkGoldsmith 2024-09-02T10:32:33Z