topic Re: not a valid uk post code in Sky Stream

not a valid uk post code

lynriley — Tue, 27 Aug 2024 12:29:18 GMT

I am unable to sign in to my account

Correct username, correct password

When asked to enter postcode it tells me to enter a valid UK postcode

I have spoken to an advisor who advised to clear all browsing history or to download the app

Have done both, still not able to get past enter postcode

My viewing goes live tomorrow so really really need to be able to log into my account

Re: not a valid uk post code

cliff53 — Tue, 27 Aug 2024 13:19:04 GMT

Try postcode without any gaps

Re: not a valid uk post code have tried all ways lower case upper case with spaces and no spaces

lynriley — Wed, 28 Aug 2024 12:26:39 GMT

Have tried always lower case upper case with spaces and no spaces

Re: not a valid uk post code

Hunter2660 — Wed, 28 Aug 2024 14:18:30 GMT

Are you typing in the post code correctly (ie using an "0" instead of an "O", that type of thing). Type the post code that you're using into your search engine and see if it's recognised.