https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4730191#M31569 <P>I get the same and have to restart to resolve. I have a home cinema set up but only the puck has shown this issue.</P> Sat, 24 Aug 2024 16:49:16 GMT CinderKona 2024-08-24T16:49:16Z https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4729383#M31481 Intermittent and short term sound loss on sky stream. Puck working well. Have disconnected puck and restarted but no change. Problem is on all channels and occurs every 10-15 mins for 30-40 seconds. Very annoying! Fri, 23 Aug 2024 23:27:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4729383#M31481 DavidHood 2024-08-23T23:27:58Z https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4729424#M31482 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4160184">@DavidHood</a>&nbsp;can you post how your puck is connected and if you have a soundbar or similar includecthe make and model of your TV and audiomkit. If you only listen through your TV's speakers try changing the audio setting onnthe puck to PCM which is a straight stereo signal which any devicecshould deal with without issue.</P> Sat, 24 Aug 2024 06:27:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4729424#M31482 Chrisee 2024-08-24T06:27:32Z https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4730191#M31569 <P>I get the same and have to restart to resolve. I have a home cinema set up but only the puck has shown this issue.</P> Sat, 24 Aug 2024 16:49:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-loss/m-p/4730191#M31569 CinderKona 2024-08-24T16:49:16Z