https://helpforum.sky.com/t5/Sky-Stream/Tv-jumping/m-p/4728962#M31456 <P>My tv is jumping and freezingwhile watching and my internet is sticking as well</P> Fri, 23 Aug 2024 13:11:57 GMT Deborah22 2024-08-23T13:11:57Z https://helpforum.sky.com/t5/Sky-Stream/Tv-jumping/m-p/4728962#M31456 <P>My tv is jumping and freezingwhile watching and my internet is sticking as well</P> Fri, 23 Aug 2024 13:11:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-jumping/m-p/4728962#M31456 Deborah22 2024-08-23T13:11:57Z https://helpforum.sky.com/t5/Sky-Stream/Tv-jumping/m-p/4728971#M31457 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4159645">@Deborah22</a>&nbsp; I presume you mean the picture on your TV?&nbsp; Is this a stream puck your using?</P> <P>&nbsp;</P> <P>If so the issue is likely a wifi or speed issue, on the stream puck open the Netflix app and go to Get Help, run the connection test, what speed is being reported?</P> Fri, 23 Aug 2024 13:22:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-jumping/m-p/4728971#M31457 GD1 2024-08-23T13:22:37Z