topic want to remove pin number on itvx in Sky Stream

want to remove pin number on itvx

wumph — Thu, 22 Aug 2024 18:04:14 GMT

Why do I need to put my pin number in on itvx every time when I go onto through Sky Stream How can I save it as I can on other channels. When I go onto Roku I do not need to put pin number in as I was able to save. I do not need to put pin numbers into many channels as my default is not to ( very old person - no children here)

Re: want to remove pin number on itvx

mikealanr — Thu, 22 Aug 2024 18:56:58 GMT

Hi @wumph

Live TV may require a pin if they are broadcasting post watershed content before the watershed and you will need to enter a pin no matter what your settings are. This is called mandatory daytime protection and is an ofcom requirement.

In terms of ITV X - this isn't a Sky application (it's maintained by ITV). According to their support site you can disable pin by following these instructions: https://support.itv.com/en_us/how-do-i-turn-off-pin-protection-H1RvzlsGj

MikeAlanR

Re: want to remove pin number on itvx

wumph — Fri, 23 Aug 2024 08:34:49 GMT

Thank you for your response. I will try that, I realise that thee are controls, I am currenly (at 9.30 a.m.) watching Law & Order on Sky Witness and I always have to put my pin no in there but thats just like in the ATM m/c. the ITVx is moving around a keypad. I also stream and then watch in the middle of the night (old person) which is why I bought a Roku for the bedroom tv. I will go on the link you sent but again, many thanks. x

Re: want to remove pin number on itvx

wumph — Fri, 23 Aug 2024 08:44:42 GMT

Oh thank you have just done it. Now I can watch the Twelve without my pin. Grateful arthritic pensioner. x