https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4728006#M31396 Hi, yesterday I tried to set up my sky stream puck. I followed all the instructions and used the activation code and it is sort of working on my TV. But it isn't linked to my Sky account, so I can't access all the things I've subscribed to. Any idea how to get it to link?? The Sky account says it still needs activating?? Thu, 22 Aug 2024 13:06:39 GMT AnnG2 2024-08-22T13:06:39Z https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4728006#M31396 Hi, yesterday I tried to set up my sky stream puck. I followed all the instructions and used the activation code and it is sort of working on my TV. But it isn't linked to my Sky account, so I can't access all the things I've subscribed to. Any idea how to get it to link?? The Sky account says it still needs activating?? Thu, 22 Aug 2024 13:06:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4728006#M31396 AnnG2 2024-08-22T13:06:39Z https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4728551#M31418 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4158609">@AnnG2</a>&nbsp;wrote:<BR />Hi, yesterday I tried to set up my sky stream puck. I followed all the instructions and used the activation code and it is sort of working on my TV. But it isn't linked to my Sky account, <STRONG>so I can't access all the things I've subscribed to</STRONG>. Any idea how to get it to link?? The Sky account says it still needs activating??<HR /></BLOCKQUOTE><P>What can't you access?</P> Fri, 23 Aug 2024 07:10:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4728551#M31418 Exiled-in-HH 2024-08-23T07:10:38Z https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4729703#M31517 <P>I had this exact issue</P><P>Couldn't watch my free Netflix, couldn't watch my free discovery plus, free Ad skipping in My Sky was unavailable and on and on it was</P><P>I had to phone them up twice, first person said it would sort itself out after 24 hours, it didn't, second person sent a request to another department and they got it solved three days later</P> Sat, 24 Aug 2024 11:29:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4729703#M31517 DantheSwan 2024-08-24T11:29:01Z https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4730905#M31656 Thanks for the reply. I ended up phoning and the support team had to refer it to the technical team, but they have now got my account properly activated and it's all now working Sun, 25 Aug 2024 13:59:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Linking-puck-to-my-sky-subscrption/m-p/4730905#M31656 AnnG2 2024-08-25T13:59:32Z