https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4722787#M30939 <P>Step ONE of solving many Puck issues .... know your connection speed and whether it varies<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Fri, 16 Aug 2024 14:28:16 GMT Exiled-in-HH 2024-08-16T14:28:16Z https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4720977#M30790 <P>Second puck stops intermittently and sound loses sync. Have to do the switch on and off trick. Not good enough, is it?</P> Wed, 14 Aug 2024 18:10:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4720977#M30790 Stoneybloke 2024-08-14T18:10:21Z https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4721247#M30821 <P>Have you checked the Puck's connection speed to the internet using the Netflix Network check?</P> Thu, 15 Aug 2024 06:58:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4721247#M30821 Exiled-in-HH 2024-08-15T06:58:38Z https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4722525#M30912 <P>No. Would switching it on and off affect the speed?</P> Fri, 16 Aug 2024 10:57:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4722525#M30912 Stoneybloke 2024-08-16T10:57:31Z https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4722787#M30939 <P>Step ONE of solving many Puck issues .... know your connection speed and whether it varies<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Fri, 16 Aug 2024 14:28:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Stuttering-on-second-puck/m-p/4722787#M30939 Exiled-in-HH 2024-08-16T14:28:16Z