topic Re: Skysports+ in Sky Stream

Skysports+

Ryan105 — Tue, 13 Aug 2024 19:10:00 GMT

I have recently subscribed to skystream. I have paid for all sky sports channels including skysports+. However none of the skysports+ channels work at all. They all show the error message "There is a technical issue. Please try again later. Code WGT8." My Internet connection is fine and I've tried refreshing apps

Anybody had similar and able to offer advice please??

Many thanks

Re: Skysports+

MarkGoldsmith — Tue, 13 Aug 2024 19:13:25 GMT

Have you tried rebooting the puck to see if that helps

If your device is on software version QS28:

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

If you don't have software version QS28 yet, then to reboot the device you need to turn it off at the plug for 2 minutes.

Re: Skysports+

Ryan105 — Tue, 13 Aug 2024 19:31:40 GMT

Thank you for your help. Unfortunately it has not resolved the issue.

I can access skysports+ on my phone through the sky go app just not through the puck/TV.