https://helpforum.sky.com/t5/Sky-Stream/It-s-not-working/m-p/4716155#M30420 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147398">@LW12</a>&nbsp; You're going to need to provide a lot more detail if you want the community to help.</P> <P>&nbsp;</P> <P>Is this a new installation?</P> <P>&nbsp;</P> <P>Try unplugging the stream puck for 30 minutes and try the setup again</P> Fri, 09 Aug 2024 23:54:58 GMT GD1 2024-08-09T23:54:58Z https://helpforum.sky.com/t5/Sky-Stream/It-s-not-working/m-p/4716154#M30419 <P>Updating software for ages then error</P> Fri, 09 Aug 2024 23:48:06 GMT https://helpforum.sky.com/t5/Sky-Stream/It-s-not-working/m-p/4716154#M30419 LW12 2024-08-09T23:48:06Z https://helpforum.sky.com/t5/Sky-Stream/It-s-not-working/m-p/4716155#M30420 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147398">@LW12</a>&nbsp; You're going to need to provide a lot more detail if you want the community to help.</P> <P>&nbsp;</P> <P>Is this a new installation?</P> <P>&nbsp;</P> <P>Try unplugging the stream puck for 30 minutes and try the setup again</P> Fri, 09 Aug 2024 23:54:58 GMT https://helpforum.sky.com/t5/Sky-Stream/It-s-not-working/m-p/4716155#M30420 GD1 2024-08-09T23:54:58Z