https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4712647#M30213 <P>After a short while sound and sometimes picture freezes or has repeated glitches. Is it the puck. Remote sometimes doesn't work. The first response was it's your internet. No. We switched back to watching via apps without problems&nbsp;</P> Tue, 06 Aug 2024 17:23:17 GMT Frustrated9991 2024-08-06T17:23:17Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4712647#M30213 <P>After a short while sound and sometimes picture freezes or has repeated glitches. Is it the puck. Remote sometimes doesn't work. The first response was it's your internet. No. We switched back to watching via apps without problems&nbsp;</P> Tue, 06 Aug 2024 17:23:17 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4712647#M30213 Frustrated9991 2024-08-06T17:23:17Z