https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-channels-notloading/m-p/4711968#M30170 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/168631">@jean+sutherland</a>&nbsp;</P><P>&nbsp;</P><P>Not a lot of information to go off there. Remember we are fellow subscribers and not Sky so we don't know anything about your setup unless you tell us!</P><P>&nbsp;</P><P>Who is your ISP? Are other devices working as expected? Is ther an error message on screen? What steps have you tried to resolve so far?</P><P>&nbsp;</P><P>In the first instance I would unplug you puck for 5 mins and then mains and then try again.</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P> Mon, 05 Aug 2024 18:45:06 GMT mikealanr 2024-08-05T18:45:06Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-channels-notloading/m-p/4711919#M30167 <P>Turn on my and my TV channels are not loading&nbsp;</P> Mon, 05 Aug 2024 18:11:17 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-channels-notloading/m-p/4711919#M30167 jean+sutherland 2024-08-05T18:11:17Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-channels-notloading/m-p/4711968#M30170 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/168631">@jean+sutherland</a>&nbsp;</P><P>&nbsp;</P><P>Not a lot of information to go off there. Remember we are fellow subscribers and not Sky so we don't know anything about your setup unless you tell us!</P><P>&nbsp;</P><P>Who is your ISP? Are other devices working as expected? Is ther an error message on screen? What steps have you tried to resolve so far?</P><P>&nbsp;</P><P>In the first instance I would unplug you puck for 5 mins and then mains and then try again.</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P> Mon, 05 Aug 2024 18:45:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-channels-notloading/m-p/4711968#M30170 mikealanr 2024-08-05T18:45:06Z