https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Linking-isn-t-working/m-p/4707988#M29896 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3272979">@Mulster1</a>&nbsp;</P><P>&nbsp;</P><P>Try the steps outlined here: <A href="https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account#:~:text=Press%20and%20hold%20the%20Standby%20button%20on%20the%20bottom%20of,colours%2C%20then%20remove%20your%20finger" target="_blank">https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account#:~:text=Press%20and%20hold%20the%20Standby%20button%20on%20the%20bottom%20of,colours%2C%20then%20remove%20your%20finger</A>.</P><P>&nbsp;</P><P>Failing that try a different browser and try signing into Sky.com before visiting&nbsp;<A href="https://www.sky.com/productsettings/streaming-tv/activate" target="_blank">https://www.sky.com/productsettings/streaming-tv/activate</A> and seeing if it works.</P><P>&nbsp;</P><P>If that doesn't work you will need to contact sky. We are fellow subscribers here on the forum.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 31 Jul 2024 21:43:14 GMT mikealanr 2024-07-31T21:43:14Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Linking-isn-t-working/m-p/4707796#M29881 <P>Hi I am setting up my sky puck for the first time and it asks me to link the account but when I try it says it cannot link and try again.</P><P>&nbsp;</P><P>then it's rinse and repeat, any suggestions</P> Wed, 31 Jul 2024 16:58:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Linking-isn-t-working/m-p/4707796#M29881 Mulster1 2024-07-31T16:58:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Linking-isn-t-working/m-p/4707988#M29896 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3272979">@Mulster1</a>&nbsp;</P><P>&nbsp;</P><P>Try the steps outlined here: <A href="https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account#:~:text=Press%20and%20hold%20the%20Standby%20button%20on%20the%20bottom%20of,colours%2C%20then%20remove%20your%20finger" target="_blank">https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account#:~:text=Press%20and%20hold%20the%20Standby%20button%20on%20the%20bottom%20of,colours%2C%20then%20remove%20your%20finger</A>.</P><P>&nbsp;</P><P>Failing that try a different browser and try signing into Sky.com before visiting&nbsp;<A href="https://www.sky.com/productsettings/streaming-tv/activate" target="_blank">https://www.sky.com/productsettings/streaming-tv/activate</A> and seeing if it works.</P><P>&nbsp;</P><P>If that doesn't work you will need to contact sky. We are fellow subscribers here on the forum.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 31 Jul 2024 21:43:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Linking-isn-t-working/m-p/4707988#M29896 mikealanr 2024-07-31T21:43:14Z