topic Re: Stream Delivery Times in Sky Stream

Stream Delivery Times

Dave570 — Tue, 30 Jul 2024 17:57:49 GMT

Hi all. I ordered my sky stream pucks on Friday just gone, it's now Tuesday and still haven't had word that it's even been dispatched. MySky app just says "activation due". I read on here that delivery times were next day delivery, or Monday if I ordered it on Friday, which I did. So slightly concerning that it hasn't even been dispatched yet.

i guess my question therefore is, are those timings sky project just very loosely based and have people experienced long waiting times for their stream boxes to arrive?

Re: Stream Delivery Times

GD1 — Tue, 30 Jul 2024 18:01:26 GMT

@Dave570 The exact times are here dependent on when you placed the order: https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/articles/delivery-sky-glass-sky-stream-puck

Sky Stream pucks that are ordered separately will be delivered by our delivery partner, DPD.

Order confirmed:	Delivery date*:
By 9pm Monday – Thursday	Next day
After 9pm Monday – Wednesday	2 days
After 9pm Thursday – 3pm Sunday	Monday
After 3pm Sunday	Tuesday

Re: Stream Delivery Times

Dave570 — Tue, 30 Jul 2024 18:03:46 GMT

So that clearly hasn't happened. Looks like yet another call to the useless......