https://helpforum.sky.com/t5/Sky-Stream/My5-Not-the-best/m-p/4706119#M29784 <P>Morning,</P><P>&nbsp;</P><P>So last night started to delve into the My5 app, what a nightmare hopefully someone can shed some light on the subject.</P><P>&nbsp;</P><P>1) I am logged in, but yet everytime I start something I have to confirm I am 16+ or over.....&nbsp; Even though in my account my Date of Birth has been entered.</P><P>&nbsp;</P><P>2) FF/REW Using this feature (I am paying for) brings back very unpredicatable resume of playback sometimes it is choppy I.e. Freeze/play/Freeze/Play To correct FF or RR a few seconds 2 or 3 times and it continues normally.</P><P>&nbsp;</P><P>It actually ruined my viewing experience after about the 4th Episode I had to give up for the night.</P><P>&nbsp;</P><P>Is this a standard feature or is just me ?</P> Tue, 30 Jul 2024 05:24:53 GMT Anonymous 2024-07-30T05:24:53Z https://helpforum.sky.com/t5/Sky-Stream/My5-Not-the-best/m-p/4706119#M29784 <P>Morning,</P><P>&nbsp;</P><P>So last night started to delve into the My5 app, what a nightmare hopefully someone can shed some light on the subject.</P><P>&nbsp;</P><P>1) I am logged in, but yet everytime I start something I have to confirm I am 16+ or over.....&nbsp; Even though in my account my Date of Birth has been entered.</P><P>&nbsp;</P><P>2) FF/REW Using this feature (I am paying for) brings back very unpredicatable resume of playback sometimes it is choppy I.e. Freeze/play/Freeze/Play To correct FF or RR a few seconds 2 or 3 times and it continues normally.</P><P>&nbsp;</P><P>It actually ruined my viewing experience after about the 4th Episode I had to give up for the night.</P><P>&nbsp;</P><P>Is this a standard feature or is just me ?</P> Tue, 30 Jul 2024 05:24:53 GMT https://helpforum.sky.com/t5/Sky-Stream/My5-Not-the-best/m-p/4706119#M29784 Anonymous 2024-07-30T05:24:53Z