https://helpforum.sky.com/t5/Sky-Stream/Box-won-t-turn-on/m-p/4704454#M29655 <P>Box won't work at all&nbsp;</P> Sun, 28 Jul 2024 09:05:18 GMT Leigh-Anne 2024-07-28T09:05:18Z https://helpforum.sky.com/t5/Sky-Stream/Box-won-t-turn-on/m-p/4704454#M29655 <P>Box won't work at all&nbsp;</P> Sun, 28 Jul 2024 09:05:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Box-won-t-turn-on/m-p/4704454#M29655 Leigh-Anne 2024-07-28T09:05:18Z https://helpforum.sky.com/t5/Sky-Stream/Box-won-t-turn-on/m-p/4704489#M29659 <P>Try doing a power reset of the puck.</P><P>Either switching off at the socket or pulling the plug and leaving off power for 30 seconds.</P><P>&nbsp;</P><P>If that does&nbsp;not do the trick, try the recovery procedure.</P><P>&nbsp;</P><P>More details from steps 3 and 4 here;</P><P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank" rel="noopener">https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Sun, 28 Jul 2024 09:47:51 GMT https://helpforum.sky.com/t5/Sky-Stream/Box-won-t-turn-on/m-p/4704489#M29659 lettice 2024-07-28T09:47:51Z