topic Re: Discovery plus on Stream - no Olympic streams ??? in Sky Stream

Discovery plus on Stream - no Olympic streams ???

gmhaggis — Fri, 26 Jul 2024 12:31:48 GMT

Do we get the Olympic streams with Discovery Plus app on Stream ? I have activated the app, and can watch regular sports, Regarding the Olympics, can watch anything marked "Earlier today" and on previous days, but trying any of the live streams get message "Sorry, this content isn't available with your content pass from your affiliate provider...." ??

Is Discovery plus olympics supposed to be included in my Sky

Cat1967 — Fri, 26 Jul 2024 06:25:11 GMT

According to the Sky Q box, I already am entitled to Discovery plus and I have set up an account and linked it to the TV as per the Sky help pages.

However if I try to watch any of the olympics content, I get a message that I need to upgrade?

Is the Discovery plus Oolymic coverage supposed to be included in the package what we get in our Sky Q subscription?

Re: Is Discovery plus olympics supposed to be included in my Sky

MightyQuinn — Fri, 26 Jul 2024 07:29:39 GMT

Hi @Cat1967 Can you watch anything on Discovery +?

Re: Is Discovery plus olympics supposed to be included in my Sky

Cat1967 — Fri, 26 Jul 2024 07:33:00 GMT

Actually I think I have solved this - it seems like I must have set up a different discovery + account and linked it to Sky under a different email address long ago. Once I figured that out and logged in with that account, now I can watch.

I assumed that I had to set up an account on the same email address as my Sky account but seems not -= seems like I must have already done this a long time ago but failed to keep a record of it!

Discovery+ and Olympics

beefqueen — Fri, 26 Jul 2024 07:38:19 GMT

Hey all.

I know that I get Discovery+ as part of my Sky package. I have the Entertainment package, Cinema and Netflix.

I can't view the Discovery+ coverage of the Olympics. I'm assuming it's to do with the type of subscription I have - but can anyone clarify what Olympics content is available on Discovery with what Sky subscription?

Re: Discovery+ and Olympics

nigea99 — Fri, 26 Jul 2024 10:07:26 GMT

@beefqueen wrote:

Hey all.

I know that I get Discovery+ as part of my Sky package. I have the Entertainment package, Cinema and Netflix.

I can't view the Discovery+ coverage of the Olympics. I'm assuming it's to do with the type of subscription I have - but can anyone clarify what Olympics content is available on Discovery with what Sky subscription?

hi @beefqueen

if your discovery + account was properly set up linked to SKY you should get all the Olympics feeds

Re: Discovery+ and Olympics

TimmyBGood — Fri, 26 Jul 2024 10:48:42 GMT

@nigea99 wrote:

@beefqueen wrote:

I can't view the Discovery+ coverage of the Olympics. I'm assuming it's to do with the type of subscription I have - but can anyone clarify what Olympics content is available on Discovery with what Sky subscription?

hi @beefqueen

if your discovery + account was properly set up linked to SKY you should get all the Olympics feeds

But probably not before things actually start ; )

Re: Discovery+ and Olympics

beefqueen — Fri, 26 Jul 2024 11:24:07 GMT

The Olympics started on Wednesday 😉

If useful to anyone else with the same problem, I've spoken to Sky: they've confirmed this is a known issue (they have at least two problems with Discovery+ accounts at the moment). The one that I'm experiencing is an issue for which they haven't yet identified a cause and don't have a resolution date.

Fingers crossed they can get it fixed soon...

Re: Discovery+ and Olympics

Anonymous — Fri, 26 Jul 2024 11:35:43 GMT

@beefqueen wrote:
Hey all.

I know that I get Discovery+ as part of my Sky package. I have the Entertainment package, Cinema and Netflix.

I can't view the Discovery+ coverage of the Olympics. I'm assuming it's to do with the type of subscription I have - but can anyone clarify what Olympics content is available on Discovery with what Sky subscription?

The basic package (Sky Signature on Sky Q/ Sky Ultimate TV on Sky Glass & Stream) also includes the Standard Discovery+ package which includes all channels except TNT Sports in the UK. (TNT Sports in not available in Ireland on Discovery+).

All Paris 2024 games are available on Discovery+.

Have a look at https://rxtvinfo.com/2024/how-to-access-discovery-olympic-coverage-on-sky/.

The article explains how to connect your Sky to Discovery+. 🙂

Also, Paris 2024 coverage is available on Eurosport (UK & Ireland), BBC (UK & Ireland) and RTÉ (Ireland)*.

* RTÉ Paris 2024 coverage blocked in Northern Ireland.

Re: Discovery+ and Olympics

TimmyBGood — Fri, 26 Jul 2024 11:45:33 GMT

@beefqueen wrote:

The Olympics started on Wednesday 😉

Certainly, but we've been advised that Discovery has placeholders for upcoming Olympic coverage which are causing confusion.

These may generate the message "Sorry, this content is not available to watch with your current pass from your affiliate provider " which isn't actually correct.

Re: Discovery plus on Stream - no Olympic streams ???

TimmyBGood — Fri, 26 Jul 2024 12:47:17 GMT

@gmhaggis

That's apparently an error being generated by Discovery+ Olympic coverage placeholders which don't have any content yet.

We've been notified that it's being investigated.

Re: Discovery plus on Stream - no Olympic streams ???

gmhaggis — Fri, 26 Jul 2024 13:06:04 GMT

@TimmyBGood wrote:
@gmhaggis

That's apparently an error being generated by Discovery+ Olympic coverage placeholders which don't have any content yet.

We've been notified that it's being investigated.

Thanks for that info, But there were live streams earlier which I'd have thought would've had content - some of the football and rugby sevens. Those on Eurosport 1 & 2 worked fine. The others gave same message.

Re: Discovery plus on Stream - no Olympic streams ???

TimmyBGood — Fri, 26 Jul 2024 13:46:37 GMT

@gmhaggis

Warner Bros Discovery Inc need to fix it.

I hope they don't have personnel arriving by train.

Re: Discovery+ and Olympics

beefqueen — Fri, 26 Jul 2024 16:54:29 GMT

@TimmyBGood wrote:
@beefqueen wrote:
The Olympics started on Wednesday 😉
Certainly, but we've been advised that Discovery has placeholders for upcoming Olympic coverage which are causing confusion.

These may generate the message "Sorry, this content is not available to watch with your current pass from your affiliate provider " which isn't actually correct.

So Discovery+ has started streaming the opening ceremony, yet this issue is still not fixed and (as of 4.30pm) Sky still doesn't know how to fix it. Not very good when the home page of Sky Glass is plastered with Olympics promos...

Re: Discovery+ and Olympics

MarkGoldsmith — Fri, 26 Jul 2024 17:01:19 GMT

@beefqueen wrote:
@TimmyBGood wrote:
@beefqueen wrote:
The Olympics started on Wednesday 😉
Certainly, but we've been advised that Discovery has placeholders for upcoming Olympic coverage which are causing confusion.

These may generate the message "Sorry, this content is not available to watch with your current pass from your affiliate provider " which isn't actually correct.
So Discovery+ has started streaming the opening ceremony, yet this issue is still not fixed and (as of 4.30pm) Sky still doesn't know how to fix it. Not very good when the home page of Sky Glass is plastered with Olympics promos...

It's a discovery + issue not a Sky issue. Sky have reported the problem to their contacts at WBD but there is little Sky can do to fix an issue with a third party app.

Re: Discovery+ and Olympics

TimmyBGood — Fri, 26 Jul 2024 17:47:09 GMT

Also available on the BBC, and as predictably exciting as watching 80-odd tourist boats going past a camera can be.

Re: Discovery+ and Olympics

MarkGoldsmith — Fri, 26 Jul 2024 18:21:53 GMT

Personally I find the opening and closing ceremonies of these big sporting events incredibly dull, just get on with the epic sporting contests I say 😀

Re: Discovery plus on Stream - no Olympic streams ???

begfsdsd — Fri, 26 Jul 2024 22:48:54 GMT

I've got this issue aswell. Any news on this from the sky side? I've been on to Discovery Plus for over an hour and whilst helpfull, and sending many, many screenshots to them they have told me that it is because I have a basic Discovery Plus package and Olympics is not included. Even though all the Discovery Plus info on the Sky website, on the same page, says specifically its free and that the Olympics is included. FYI, the only mention of another package is with TNT sports and this is called Discovery Plus Premium. But no details are available on this premium package. Will ring Sky in the morning to try and get to the bottom of this.

Re: Discovery plus on Stream - no Olympic streams ???

Smilicricket69 — Fri, 26 Jul 2024 23:13:48 GMT

I wanted to watch the Olympics streams via Discovery + as advertised. The included package with Sky only allows basic package which doesn't give access to all Olympics streams so I decided to pay €6.99 for the upgrade so I could watch.

Problem is that when you sign in to the Disc+ app via sky you can only activate the basic free package sky gives you (via discoveryplus/link) which sends you in a loop as this doesn't seem to recognise that you have an upgraded account with Disc+!

You need to be able to log in to your Disc+ account with email and password but there's no option to do that via the app on sky.

I have chromecast connected via HDMI on Glass so I could sign in to the app properly there and can access full content that way fine.

Re: Discovery plus on Stream - no Olympic streams ???

lettice — Fri, 26 Jul 2024 23:14:39 GMT

@begfsdsd

As already mentioned in post 2

We have been told this has been raised with Warner Bros Discovery

So no need to call Sky, as they are aware and it affects all customers at the moment.