Sky Stream Puck - Everything has a blue Tint

Kathryn-LB — Fri, 26 Jul 2024 21:37:50 GMT

It has happened twice before now and always corrected itself but tonight when I turned on our Sky Puck absolutely everything has a severe blue/green tint. It's unwatchable. Everything from the sky loading page with the sky logo, the home page and all the channels and apps. It is not the HDMI cable as the same cable worked downstairs on the same tv model and another puck with no issues. Reboot does not fix the problem.

Tried resetting the picture settings too to no avail.

Has anyone else experienced this?

Re: Sky Stream Puck - Everything has a blue Tint

Chrisee — Sat, 27 Jul 2024 06:36:50 GMT

@Kathryn-LB it is not a common issue while it could be a dodgy puck I would suspect it could also be an issue with the TV. As you have multiple pucks swap the units round if the fault follows the puck give Sky a call to get it swapped. It is also worth rebooting theTV which can be done by removing the power until the power led goes out which clears many temporary issues.

topic Re: Sky Stream Puck - Everything has a blue Tint in Sky Stream

Sky Stream Puck - Everything has a blue Tint

Re: Sky Stream Puck - Everything has a blue Tint