https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4698621#M29284 <P>My sky puck is constantly loading and saying my internet isn't connected</P> Sun, 21 Jul 2024 16:57:38 GMT Unhappy9 2024-07-21T16:57:38Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4698621#M29284 <P>My sky puck is constantly loading and saying my internet isn't connected</P> Sun, 21 Jul 2024 16:57:38 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4698621#M29284 Unhappy9 2024-07-21T16:57:38Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4698853#M29335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4129467">@Unhappy9</a>&nbsp; I saw a similar post earlier today on the Glass forum and although they haven't posted if it helped or not I would suggest you p<SPAN>ut your puck into standby and then unplug both your puck and router.</SPAN><SPAN class="">&nbsp; </SPAN><SPAN>Leave for a couple of minutes and the plug your router back in and wait for it to finish rebooting.</SPAN><SPAN class="">&nbsp; </SPAN><SPAN>Once it has rebooted plug your puck back in and when that has also rebooted it will usually have connected to the internet again. &nbsp;It has worked for me in the past.</SPAN></P> Sun, 21 Jul 2024 22:35:04 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4698853#M29335 Fothergill1 2024-07-21T22:35:04Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4699869#M29390 <P>Thank you - Much appreciated&nbsp;</P> Tue, 23 Jul 2024 06:27:43 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-is-constantly-saying-programmes-are-loading/m-p/4699869#M29390 Unhappy9 2024-07-23T06:27:43Z