topic Re: Discovery + Activation in Sky Stream

Discovery + Activation

Neil+Essex — Fri, 19 Jul 2024 20:09:56 GMT

Hi . It's been 2 weeks since sky stream was activated and I still can't watch tnt sport content through the discovery +app even though I subscribe to tnt sports . I just get the please wait 24 hours message .

Re: Discovery + Activation

mikealanr — Fri, 19 Jul 2024 21:02:56 GMT

Hi @Neil+Essex

Have you activated discovery plus as per the instructions here? https://www.sky.com/help/articles/discovery-plus

Is other discovery plus content working?

MikeAlanR

Re: Discovery + Activation

Neil+Essex — Sat, 20 Jul 2024 00:42:45 GMT

Yes . I can watch other content and Eurosport. But when I try to watch tnt content it says to contact my provider. I've subscribed to tnt through sky for over 2 weeks now . When I try to activate it says my sky account and discovery account are already linked

Re: Discovery + Activation

mikealanr — Sat, 20 Jul 2024 22:34:03 GMT

HI @Neil+Essex

I have escalated you post to Sky, who will reach out to you shortly. Look out for a blue speech bubble appear.as outlined here: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#:~:text=On%20occasions%20when%20our%20Superusers,Community%20with%20our%20Sky%20Expert.

MikeAlanR

Re: Discovery + Activation

Addie15 — Sun, 21 Jul 2024 07:17:51 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Neil+Essex.