topic Re: I have paid my outstanding balance this morning and my tv still isn’t on in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696073#M29045 <P>How overdue was your payment? Have you re-setup your direct debit or monthly card payment?</P> Thu, 18 Jul 2024 21:01:49 GMT Mark39 2024-07-18T21:01:49Z I have paid my outstanding balance this morning and my tv still isn’t on https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696034#M29043 <P>I have paid my tv bill this morning to reinstate my tv but my tv is still not on. It is still saying restricted and I paid this morning the remaining balance on my account&nbsp;</P> Thu, 18 Jul 2024 20:09:32 GMT https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696034#M29043 Munchkin03 2024-07-18T20:09:32Z Re: I have paid my outstanding balance this morning and my tv still isn’t on https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696073#M29045 <P>How overdue was your payment? Have you re-setup your direct debit or monthly card payment?</P> Thu, 18 Jul 2024 21:01:49 GMT https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696073#M29045 Mark39 2024-07-18T21:01:49Z Re: I have paid my outstanding balance this morning and my tv still isn’t on https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696074#M29046 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4127024">@Munchkin03</a>&nbsp;</P><P>&nbsp;</P><P>You need to make payment and ensure a new continuous payment method has been set up. If you have added updated payment information and paid the balance, try restarting your equipment as outlined here: <A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank" rel="noopener">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P><P>&nbsp;</P><P>However failing this you will need to call Sky. We are fellow subscribers like yourself here on the forum.</P><P>&nbsp;</P><P>MikeAlanR</P> Thu, 18 Jul 2024 21:06:11 GMT https://helpforum.sky.com/t5/Sky-Stream/I-have-paid-my-outstanding-balance-this-morning-and-my-tv-still-isn-t-on/m-p/4696074#M29046 mikealanr 2024-07-18T21:06:11Z