topic Re: Netflix in Sky Stream

Netflix

Leigh2909 — Thu, 18 Jul 2024 17:33:06 GMT

Why do I have to always unplug my Puck and restart Puck each time I want to watch programmes on Netflix it is really starting to get on my nerves, nothing but problems since I changed to Sky.

Re: Netflix

GD1 — Thu, 18 Jul 2024 17:35:47 GMT

@Leigh2909 How is your puck connected to your router? Have you ran a speed test using the netflix app?

Re: Netflix

Leigh2909 — Thu, 18 Jul 2024 17:40:05 GMT

Yes, internect connection has green tick, connection speed 44.76Mbps

on netflix screen it comes up with error code tvq-pb-101 (8.1). Tells me to unplug streaming device and wait 30 seconds

dont think I should need to do this everytime I want tomwatch Netflix

Re: Netflix

GD1 — Thu, 18 Jul 2024 17:48:49 GMT

@Leigh2909 In the puck menu go to settings --> system management --> resets and updates --> refresh apps click refresh

Re: Netflix

Leigh2909 — Thu, 18 Jul 2024 17:51:22 GMT

Thank you @GD1 I will give this a try.

Re: Netflix

Exiled-in-HH — Thu, 18 Jul 2024 18:10:48 GMT

It can take 24 hrs to complete😉