topic Re: No reward for loyalty in Sky Stream

No reward for loyalty

bikeman12 — Wed, 17 Jul 2024 21:16:02 GMT

Had Stream for 18 months so I've just gone out of contract and price risen to £31pm.

Called sky and the best they could offer was £28pm. Yet new customers can have stream for £22pm.

Sky obviously dont value existing customers so I've cancelled. Which a shame because apart from a lack of intgration bteween the epg and catchup it's one of the best systems I've tried.

Re: No reward for loyalty

GD1 — Wed, 17 Jul 2024 22:15:00 GMT

@bikeman12 You would have already had your new customer discounts when you originally signed up. You won't get them again unless you leave for at least 18 months.

Re: No reward for loyalty

Daniel0210 — Thu, 18 Jul 2024 04:40:41 GMT

@bikeman12

Most, if not all providers do this now. From recent posts on here it does seem that decent deals are increasingly hard to find. If you choose to leave the same will happen at the end of your discounted deal with whoever you go with.

Re: No reward for loyalty

Exiled-in-HH — Thu, 18 Jul 2024 06:53:53 GMT

Your loyalty rewards are supplied via Sky VIP😉

Re: No reward for loyalty

bikeman12 — Thu, 18 Jul 2024 10:59:39 GMT

Current price for Stream is £26, (discounted £22).

£26 is what I would expect to pay.

I guess losing customers works for Sky.

Re: No reward for loyalty

D+Hig — Thu, 18 Jul 2024 11:03:08 GMT

Definitely better than the normal price of £31 as it went up in April but I get it for £28 and many more discounts for being in a contract. Sky Sports is just £18, many more games to watch from next month 😁

Re: No reward for loyalty

Exiled-in-HH — Thu, 18 Jul 2024 12:06:00 GMT

@bikeman12 wrote:
Current price for Stream is £26, (discounted £22).

£26 is what I would expect to pay.

I guess losing customers works for Sky.

That £5 difference is the cost to Sky to attract new subscribers😉

After cancellation Sky may make a better offer to attract your return as a subscriber🤔